Your Own Spa Strategist – 12-Month Partnership

A full year of working as a team to grow your spa. Over the next 12 months, Natalie will work with you to strengthen your spa’s foundations, whether you’re firefighting, feeling stuck, or simply ready to take things to the next level.

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The challenges your spa is facing didn’t appear overnight, and they won’t disappear overnight either.

 

Real change takes time. Twelve months gives us the space to address deep-rooted issues, embed new systems, and ensure changes stick so you’re not sliding back into old patterns.

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We start with your Full Spa Business Audit & Strategy Day, giving us a clear picture of where you are now. Then, month by month, we’ll implement the Spa Therapist Performance System to:

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• Stop revenue leaks before they drain your profits

• Unlock new and maximise revenue streams

• Build a confident, purpose-driven team who know their role in the spa’s success

 

From front desk to treatment rooms, we’ll tackle deep-rooted challenges, restructure departments for clarity, and train therapists to upsell and recommend with confidence. We’ll explore new opportunities that fit your brand and your team’s strengths, while putting systems in place that work with your people, not against them.

 

With ongoing accountability and strategy built in, we make sure your spa doesn’t just improve, it stays improved.