The RAG Audit (Red • Amber • Green) is a fast, focused way to assess your spa’s performance against the Revenue-Generating Spa System—giving you an instant snapshot of where you stand.

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Unlike generic audits, our process looks at your business from two perspectives:

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• Management’s view – How you believe the business is performing.

• Therapist’s view – How your frontline team experiences daily operations.

 

The questions are tailored for each group, allowing us to compare both sets of answers side by side. This reveals where perceptions align and where gaps may exist in communication, expectations, or support.

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What You’ll Get:

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• A visual RAG report highlighting strengths (Green), areas for improvement (Amber), and urgent risks (Red)

• Side-by-side comparison of management and therapist responses

• Key insights into operational blind spots

• A short action summary for immediate, high-impact improvements

• Clarity on whether a deeper audit is needed

 

Perfect for spa managers who want quick, actionable insights—while also understanding the real picture from the therapist’s perspective.